Privacy policy
PRIVACY POLICY
Last Updated: 2025.12.01
This Privacy Policy describes how OSOM Health, operated by MB GUD LIFE (“Company”, “we”, “us”, “our”), collects, uses, and discloses personal information when you visit, use, or make a purchase from www.beosom.com (the “Website”) or otherwise interact with our services (collectively, the “Services”).
OSOM Health operates as an online-only business. Our store is powered by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
For the purposes of applicable data protection laws, MB GUD LIFE acts as the data controller.
If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs regarding personal information.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
“Personal information” means information that identifies or can reasonably be linked to you.
1.1 Information You Provide
• Full name
• Email address
• Phone number
• Billing and shipping address
• Subscription preferences
• Account login details
• Customer service communications
Payment card information is processed securely by third-party payment providers. We do not store full card details.
1.2 Information Collected Automatically
• IP address
• Device type and browser
• Pages visited
• Purchase activity
• Subscription activity
• Cookies and tracking technologies
1.3 Information from Third Parties
We may receive information from:
• Shopify
• Payment processors
• Shipping providers
• Marketing and analytics platforms
• Fraud prevention services
2. HOW WE USE PERSONAL INFORMATION
We process personal information for the following purposes:
2.1 Contractual Performance
• Process orders and payments
• Manage subscriptions and recurring billing
• Deliver products
• Provide customer support
• Process returns and cancellations
Legal basis (EU): performance of a contract.
2.2 Marketing & Communication
• Send promotional emails (if consented)
• Provide subscription reminders
• Offer discounts or updates
• Retargeting and interest-based advertising
Legal basis (EU): consent or legitimate interest.
You may unsubscribe at any time using the link in emails.
2.3 Fraud Prevention & Security
• Verify identity
• Prevent unauthorized transactions
• Monitor suspicious activity
Legal basis: legitimate interest.
2.4 Legal Compliance
• Comply with tax and accounting laws
• Respond to lawful requests
• Enforce our Terms
Legal basis: legal obligation.
3. SUBSCRIPTION DATA PROCESSING
If you purchase a subscription:
• We store your subscription status and billing interval
• Your payment method is securely stored by the payment provider
• Recurring billing is processed automatically
• You may cancel anytime before renewal
Subscription data is processed for contractual performance and fraud prevention.
4. HOW WE DISCLOSE PERSONAL INFORMATION
We may share personal information with:
• Shopify (store infrastructure)
• Payment processors
• Shipping providers
• Marketing platforms (e.g., Meta, Google)
• Analytics services
• Fraud prevention partners
We do not sell personal information in the traditional sense.
We do not share personal data for third-party resale.
5. SHOPIFY
Our store is hosted by Shopify Inc.
Shopify processes personal information to provide and improve its services.
Shopify may act as an independent data controller in certain cases.
More information: https://privacy.shopify.com
6. COOKIES & TRACKING
We use cookies and similar technologies to:
• Operate the website
• Remember preferences
• Analyze traffic
• Support advertising
Depending on your location, you may manage cookie preferences through consent tools or browser settings.
We may use advertising technologies such as:
• Meta Pixel
• Google Analytics
• Other performance marketing tools
You may opt out of targeted advertising via browser or device settings.
7. INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred outside your country of residence, including to the United States.
Where required, we rely on safeguards such as Standard Contractual Clauses.
8. DATA RETENTION
We retain personal information only as long as necessary to:
• Provide services
• Fulfill subscriptions
• Comply with tax and legal obligations
• Resolve disputes
Accounting records may be retained according to Lithuanian legal requirements.
9. DATA SECURITY
We implement reasonable administrative and technical safeguards.
However, no system can guarantee absolute security.
10. YOUR RIGHTS
Depending on your location, you may have the right to:
• Access your personal data
• Request correction
• Request deletion
• Request data portability
• Restrict processing
• Withdraw consent
• Object to marketing
Requests may be submitted to:
We may verify your identity before fulfilling requests.
11. EU / EEA / UK RIGHTS
If you are located in the EU, EEA, or UK:
• You have rights under GDPR
• You may lodge a complaint with your local supervisory authority
12. CHILDREN’S PRIVACY
Our Services are not directed to individuals under 18.
We do not knowingly collect data from minors.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Updated versions will be posted with a revised date.
14. CONTACT INFORMATION
OSOM Health
Operated by MB GUD LIFE
Email: info@beosom.com
Phone: +37062404242 (temporarily unavailable)
Country of registration: Lithuania